Zero- and Reduced-Fare Transit Policy and Post-Pandemic Recovery: A Multi-Agency Analysis of Ridership, Service Supply, and Access

About the project

Despite growing interest in fare reduction as a policy lever, rigorous comparative evidence on its effects, particularly in the post-pandemic context, remains limited. In Virginia some 40 transit agencies eliminated fares for some period of time during the COVID pandemic, leading the Department of Rail and Public Transportation to ask how fare reduction or fare elimination have affected ridership, operations, and access for system users. This research addresses that question by developing a structured analytical framework and applying it to a sample of transit agencies in which Virginia properties are heavily represented. Using longitudinal data spanning years before and after the pandemic “lockdown”, the research compares agencies that adopted zero- and reduced-fare policies or means-tested fare-free programs against matched fare-collecting agencies. The analysis addresses three interrelated outcomes: ridership recovery trajectories, changes in service supply and scheduled speeds and headways, and shifts in access to employment and key destinations. For a representative subset of agencies, the study also conducts a network-level analysis of access to employment using Remix, a transit planning and scheduling software tool, for a selected set of agencies that represent a range of system sizes. Findings are intended to provide evidence-based guidance for Virginia transit agencies and other stakeholders considering fare policy as a tool for ridership recovery and service quality and performance.

Project team

Principal investigators

Co-Principal investigators

Project manager

Project monitor

Members

Other investigators